Priority Club: The representative did try to help with problem...
GetHuman用户~Traveler来自नवंबर २, २०१७的Priority Club条客户评论
~Traveler案的背景
GetHuman:~Traveler-您能告诉我们其他Priority Club个客户何时提起诉讼吗?
~Traveler:Yeah。在अक्टूबर २६上是evening。
GetHuman:您是否接触到Priority Club,如果可以,怎么做?
GetHuman:这些常见的Priority Club客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Traveler 常见 Priority Club 问题的列表)
~Traveler:“ Cancel booking”是我尝试使用to call的原因。
~Traveler对Priority Club客户服务的评价
GetHuman:那么,您如何总结GetHuman的Priority Club客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Traveler:The representative did try to help with problem. She was courtesous, but did have a strong foreign accent that was difficult to understand at times. She understood my problem but was not really able to fix it. We had been receiving another Priority Club member's email in addition to ours. She ck'd and both accounts had my email on them. She suggested I change MY email, but I stressed the problem was with the other account. She tried to phone other member but did not reach him. Put on hold. Again she suggest I change my email address on file. A supervisor was able to suspend the other member's account until they could verify his information. Both polite but foreign accents to deal with.
GetHuman:让我们量化一下您与Priority Club联系的经验。在1到5的范围内,如何轻松解决Priority Club问题?
~Traveler:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Traveler:在沟通方面,我会给他们五分之三的five。
GetHuman:Priority Club快速有效地解决问题的能力又如何呢?
~Traveler:为此,我要说出五分之二的three。
GetHuman:最后-对其他Priority Club客户有何建议?
~Traveler:在一天中的早些时候或深夜给他们打电话。不要忘记Priority Club可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Traveler在अक्टूबर २६, २०१७发生的Priority Club客户服务问题中得到了一些有用的反馈和措辞。