Princess Cruise Line: Repeat customer loyalty does not exist with Princess.
GetHuman用户GetHuman-jclau50来自November 28th, 2017的Princess Cruise Line条客户评论
GetHuman-jclau50案的背景
GetHuman:GetHuman-jclau50-您能告诉我们其他Princess Cruise Line个客户何时提起诉讼吗?
GetHuman-jclau50:Sure。在November 25th上是middle of the night。
GetHuman:您是否接触到Princess Cruise Line,如果可以,怎么做?
GetHuman:这些常见的Princess Cruise Line客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-jclau50 常见 Princess Cruise Line 问题的列表)
GetHuman-jclau50:“ Loyalty program”是我尝试使用to call的原因。
GetHuman-jclau50对Princess Cruise Line客户服务的评价
GetHuman:那么,您如何总结GetHuman的Princess Cruise Line客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-jclau50:Repeat customer loyalty does not exist with Princess.
GetHuman:您能从11/25/17发生的事情中告诉我们其他人吗?
GetHuman-jclau50:We are very disappointed with two issues on Princess. We have a confirmed booking for a March **** cruise. We booked a mini-suite at full price. Contacted a rep. after seeing that if cruising after May *st, a promotion of free drinks and free specialty dining would be included with the package. This package is not being offered to us since we have booked in March. We are repeat customers and are offended that we cannot take advantage of this promotion. The customer representative response was not helpful. This may very well be our last Princess Cruise. Loyalty doesn't seem to be important.
GetHuman:让我们量化一下您与Princess Cruise Line联系的经验。在1到5的范围内,如何轻松解决Princess Cruise Line问题?
GetHuman-jclau50:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-jclau50:在沟通方面,我会给他们五分之三的five。
GetHuman:Princess Cruise Line快速有效地解决问题的能力又如何呢?
GetHuman-jclau50:为此,我要说出五分之二的one。
GetHuman:最后-对其他Princess Cruise Line客户有何建议?
GetHuman-jclau50:在一天中的早些时候或深夜给他们打电话。不要忘记Princess Cruise Line可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-jclau50在November 25th, 2017发生的Princess Cruise Line客户服务问题中得到了一些有用的反馈和措辞。