Princess Cruise Line: Problems with EZair, Princess Customer Service...
GetHuman用户GetHuman-277714来自novembre 21, 2017的Princess Cruise Line条客户评论
GetHuman-277714案的背景
GetHuman:GetHuman-277714-您能告诉我们其他Princess Cruise Line个客户何时提起诉讼吗?
GetHuman-277714:Yes。在novembre 16上是evening。
GetHuman:您是否接触到Princess Cruise Line,如果可以,怎么做?
GetHuman:这些常见的Princess Cruise Line客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-277714 常见 Princess Cruise Line 问题的列表)
GetHuman-277714:“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-277714对Princess Cruise Line客户服务的评价
GetHuman:那么,您如何总结GetHuman的Princess Cruise Line客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-277714:Problems with EZair, Princess Customer Service POOR - Phone calls to reps gave inconsistent responses. I asked for supervisor & told she was not available. One rep promised EZair would call airline to fix problem* another rep said EZair canNOT contact airline to fix error. Transferred to KIM in Customer Care (last call ** min) - "said" that EZAir had called airline was on hold, problem was solved, she would email me "within the hour" to confirm correction made ... STILL WAITING. AWFUL SERVICE. Will not use EZAIR EVER AGAIN. This will be our *rd (last?)princess cruise.
GetHuman:让我们量化一下您与Princess Cruise Line联系的经验。在1到5的范围内,如何轻松解决Princess Cruise Line问题?
GetHuman-277714:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-277714:在沟通方面,我会给他们五分之三的four。
GetHuman:Princess Cruise Line快速有效地解决问题的能力又如何呢?
GetHuman-277714:为此,我要说出五分之二的one。
GetHuman:最后-对其他Princess Cruise Line客户有何建议?
GetHuman-277714:在一天中的早些时候或深夜给他们打电话。不要忘记Princess Cruise Line可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-277714在novembre 16, 2017发生的Princess Cruise Line客户服务问题中得到了一些有用的反馈和措辞。