Priceline: at first helpful but tranferr call to customer...
GetHuman用户~lucy davis来自noviembre 19º, 2017的Priceline条客户评论
~lucy davis案的背景
GetHuman:~lucy davis-您能告诉我们其他Priceline个客户何时提起诉讼吗?
~lucy davis:Yes I can。在noviembre 13º上是morning。
GetHuman:您是否接触到Priceline,如果可以,怎么做?
GetHuman:这些常见的Priceline客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lucy davis 常见 Priceline 问题的列表)
~lucy davis:“ Make a booking”是我尝试使用to call的原因。
~lucy davis对Priceline客户服务的评价
GetHuman:那么,您如何总结GetHuman的Priceline客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lucy davis:at first helpful but tranferr call to customer service about refund and been holding ever since for available representative. If I didn't need help and answers it would be easy to hang up. My son is in the military.He and his family is trying to fly home for christmas, something have come up and since I book the tickets.I have to get the answer. I have been holding ** minutes. All the recording saying "we apologize for the delay..please continue to hold for the next available representative. i wonder if anyone at priceline even read these comments or care ,probably not. Now it's been ** minutes. they don't plan on answering this call.
GetHuman:让我们量化一下您与Priceline联系的经验。在1到5的范围内,如何轻松解决Priceline问题?
~lucy davis:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lucy davis:在沟通方面,我会给他们五分之三的one。
GetHuman:Priceline快速有效地解决问题的能力又如何呢?
~lucy davis:为此,我要说出五分之二的one。
GetHuman:最后-对其他Priceline客户有何建议?
~lucy davis:在一天中的早些时候或深夜给他们打电话。不要忘记Priceline可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lucy davis在noviembre 13º, 2017发生的Priceline客户服务问题中得到了一些有用的反馈和措辞。