Priceline: ALWAYS BOOK DIRECTLY WITH THE AIRLINE! I will f...
GetHuman用户~LLAS来自November 6th, 2017的Priceline条客户评论
~LLAS案的背景
GetHuman:~LLAS-您能告诉我们其他Priceline个客户何时提起诉讼吗?
~LLAS:Yes I can。在October 29th上是evening。
GetHuman:您是否接触到Priceline,如果可以,怎么做?
GetHuman:这些常见的Priceline客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LLAS 常见 Priceline 问题的列表)
~LLAS:“ Make a Booking”是我尝试使用to call的原因。
~LLAS对Priceline客户服务的评价
GetHuman:那么,您如何总结GetHuman的Priceline客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LLAS:ALWAYS BOOK DIRECTLY WITH THE AIRLINE! I will from now on. Priceline customer service is deplorable. What a waste of time and money. I purchased at FULL PRICE airline tickets for my ** year anniversary. I chose the full price format because I wanted to be sure of the selected seats and flight times.*The booking process lets you choose the seats for the outgoing flight, then gives you the impression that you are selecting seats together for the return flight. My confirmation page said that I would be booked in the seat next to my husband. I only booked with them instead of the thru the airline, cause I wanted to book a car at the same time. Then I get my confirmation email that states that there was not a car available after all and my husband and I are seating * rows apart!!!!*I would not have clicked confirm "signing the contract" if it had stated the truth. So the contract was a lie, I didnt agree to the package they really sold me. I contact "customer service" * months in advance to
GetHuman:让我们量化一下您与Priceline联系的经验。在1到5的范围内,如何轻松解决Priceline问题?
~LLAS:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LLAS:在沟通方面,我会给他们五分之三的one。
GetHuman:Priceline快速有效地解决问题的能力又如何呢?
~LLAS:为此,我要说出五分之二的two。
GetHuman:最后-对其他Priceline客户有何建议?
~LLAS:在一天中的早些时候或深夜给他们打电话。不要忘记Priceline可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LLAS在October 29th, 2017发生的Priceline客户服务问题中得到了一些有用的反馈和措辞。