Pottery Barn: This company boasts about its customer service...

GetHuman用户~NLMc来自November 1st, 2017的Pottery Barn条客户评论

~NLMc案的背景

GetHuman:~NLMc-您能告诉我们其他Pottery Barn个客户何时提起诉讼吗?
~NLMc:Sure。在October 28th上是evening。
GetHuman:您是否接触到Pottery Barn,如果可以,怎么做?
~NLMc:我使用了我在GetHuman Pottery Barn客户电话号码页面上找到的888-779-5176号码:Pottery Barn客户服务电话号码
GetHuman:这些常见的Pottery Barn客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NLMc 常见 Pottery Barn 问题的列表)
~NLMc:“ Missing items”是我尝试使用to call的原因。

~NLMc对Pottery Barn客户服务的评价

GetHuman:那么,您如何总结GetHuman的Pottery Barn客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NLMc:This company boasts about its customer service online, but I ordered a sofa (in store) nearly a month ago, and still cannot get a delivery date. The in-store-promo guaranteed delivery in ** days, but I was told by a customer service rep by phone that promo items are frequently back-ordered. The particular sofa I ordered was back-ordered for over three weeks, and I was told today that I would not receive delivery for another two weeks. But they were all too happy to take my money and neglect to tell me I would be waiting a month and a half for my merchandise. I will never buy anything from PB again that I cannot carry out the door in a bag.
GetHuman:让我们量化一下您与Pottery Barn联系的经验。在1到5的范围内,如何轻松解决Pottery Barn问题?
~NLMc:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NLMc:在沟通方面,我会给他们五分之三的two。
GetHuman:Pottery Barn快速有效地解决问题的能力又如何呢?
~NLMc:为此,我要说出五分之二的three。
GetHuman:最后-对其他Pottery Barn客户有何建议?
~NLMc:在一天中的早些时候或深夜给他们打电话。不要忘记Pottery Barn可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NLMc在October 28th, 2017发生的Pottery Barn客户服务问题中得到了一些有用的反馈和措辞。

Pottery Barn

1.00 of 5 stars | 27条评论

~NLMc的Pottery Barn评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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