Portland Oregonian: I HAVE TO WAIT ** MINUTES BEFORE I GET A RESPON...
GetHuman用户~DOGEYE来自November 14th, 2017的Portland Oregonian条客户评论
~DOGEYE案的背景
GetHuman:~DOGEYE-您能告诉我们其他Portland Oregonian个客户何时提起诉讼吗?
~DOGEYE:Yes I can。在November 11th上是afternoon。
GetHuman:您是否接触到Portland Oregonian,如果可以,怎么做?
GetHuman:这些常见的Portland Oregonian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DOGEYE 常见 Portland Oregonian 问题的列表)
~DOGEYE:“ Cancel subscription”是我尝试使用to call的原因。
~DOGEYE对Portland Oregonian客户服务的评价
GetHuman:那么,您如何总结GetHuman的Portland Oregonian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DOGEYE:I HAVE TO WAIT ** MINUTES BEFORE I GET A RESPONSE AND THAT'S CUSTOMER SERVICE ?? I AM ** AND I REMEMBER THE DAYS WHEN THE CUSTOMERS WERE ON A FIRST NAME BASIS WITH THE PEOPLE WHO WORKED IN THE OREGONIAN BUILDING ON BROADWAY. EVEN US PAPERBOYS, I HAD THE SAME ROUTE FOR ** YEARS, KNEW THE PEOPLE WHO WORKED IN THE BIG BUILDING ON SW BROADWAY. I ALREADY LEFT MY COMMENT ON THE OTHER SCREEN AND IT WAS NOT GOOD BECAUSE THE OREGONIAN DOESN'T CARE ABOUT CUSTOMERS ANYMORE AND THAT'S A FACT. ASK ANYONE IN MY NEIGHBORHOOD AND THEY WILL TELL YOU THE EXACT SAME THING. YOUR SERVICE STINKS, YOUR CUSTOMER RELATIONS STINKS AND YOUR PAPER IS AS THIN AS A PAPER NAPKIN. YET,YOU CHARGE AND ARM AND A LEG FOR IT. YOU SHOULD BE ASHAMED OF YOURSELVES. I SHOULDN'T HAVE TO WAIT ** MINUTES TO TALK TO A HUMAN. THAT'S DEFINITELY NOT CUSTOMER SERVICE !!!!!!
GetHuman:让我们量化一下您与Portland Oregonian联系的经验。在1到5的范围内,如何轻松解决Portland Oregonian问题?
~DOGEYE:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DOGEYE:在沟通方面,我会给他们五分之三的four。
GetHuman:Portland Oregonian快速有效地解决问题的能力又如何呢?
~DOGEYE:为此,我要说出五分之二的three。
GetHuman:最后-对其他Portland Oregonian客户有何建议?
~DOGEYE:在一天中的早些时候或深夜给他们打电话。不要忘记Portland Oregonian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DOGEYE在November 11th, 2017发生的Portland Oregonian客户服务问题中得到了一些有用的反馈和措辞。