Philips Norelco: Got a Sensa Touch razor for Christmas. A week...
GetHuman用户~nothappyinvirginia来自November 14th, 2017的Philips Norelco条客户评论
~nothappyinvirginia案的背景
GetHuman:~nothappyinvirginia-您能告诉我们其他Philips Norelco个客户何时提起诉讼吗?
~nothappyinvirginia:Sure。在November 9th上是evening。
GetHuman:您是否接触到Philips Norelco,如果可以,怎么做?
GetHuman:这些常见的Philips Norelco客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~nothappyinvirginia 常见 Philips Norelco 问题的列表)
~nothappyinvirginia:“ Technical support”是我尝试使用to call的原因。
~nothappyinvirginia对Philips Norelco客户服务的评价
GetHuman:那么,您如何总结GetHuman的Philips Norelco客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~nothappyinvirginia:Got a Sensa Touch razor for Christmas. A week later one of the * heads breaks. Call customer service and was told, "A new one will be mailed right out". * weeks later, call again. This time, long wait, finally get someone, put on hold numerous times, finally told, "they're out of stock, they're on back order". I asked, "when will they be in?" I dunno, was the answer. So here it sits. When the replacement heads arrives, if it ever does, I'll return it to the store my wife bought it at, and get a razor that isn't a Norelco. How could you be "out of stock" of something like this after Christmas? Talk about poor planning, **** poor customer service.
GetHuman:让我们量化一下您与Philips Norelco联系的经验。在1到5的范围内,如何轻松解决Philips Norelco问题?
~nothappyinvirginia:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~nothappyinvirginia:在沟通方面,我会给他们五分之三的three。
GetHuman:Philips Norelco快速有效地解决问题的能力又如何呢?
~nothappyinvirginia:为此,我要说出五分之二的five。
GetHuman:最后-对其他Philips Norelco客户有何建议?
~nothappyinvirginia:在一天中的早些时候或深夜给他们打电话。不要忘记Philips Norelco可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~nothappyinvirginia在November 9th, 2017发生的Philips Norelco客户服务问题中得到了一些有用的反馈和措辞。