PSE&G: We bought rental property last May. This is *st...

GetHuman用户~bogusrep来自November 20th, 2017的PSE&G条客户评论

~bogusrep案的背景

GetHuman:~bogusrep-您能告诉我们其他PSE&G个客户何时提起诉讼吗?
~bogusrep:Yes I can。在November 16th上是evening。
GetHuman:您是否接触到PSE&G,如果可以,怎么做?
~bogusrep:我使用了我在GetHuman PSE&G客户电话号码页面上找到的800-436-7734号码:PSE&G客户服务电话号码
GetHuman:这些常见的PSE&G客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bogusrep 常见 PSE&G 问题的列表)
~bogusrep:“ Billing inquiry”是我尝试使用to call的原因。

~bogusrep对PSE&G客户服务的评价

GetHuman:那么,您如何总结GetHuman的PSE&G客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bogusrep:We bought rental property last May. This is *st winter and all new tenants. *st fl tenant complained of high bills and said she was billed for whole house. I (Landlord) called pseg to understand the bill structure for both floors. I only wanted to know what the *nd floor paid for- electricity and*or gas. And how were their bills compared to *st floor! I did not ask for ac no or figures. Just a pattern. *Well, REP was rude. She said only tenant can call and ask! My point was: even if tenant calls, ultimately its ME who will have to make the settlement. So I need to understand whats going on!**She said (all in a rude tone..seems she didnt have her mornign cup of coffee)..that she will not tell me anything. And that I need to hire an electrician to tell me which tenant pays what!!! REALLY?**Really? I need to hire an electrician to tell me whether *nd floor gets billed for gas?**And she insisted tenant to call? Why would *nd floor tenant, who is possibly not paying any bills, call to clar
GetHuman:让我们量化一下您与PSE&G联系的经验。在1到5的范围内,如何轻松解决PSE&G问题?
~bogusrep:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bogusrep:在沟通方面,我会给他们五分之三的one。
GetHuman:PSE&G快速有效地解决问题的能力又如何呢?
~bogusrep:为此,我要说出五分之二的five。
GetHuman:最后-对其他PSE&G客户有何建议?
~bogusrep:在一天中的早些时候或深夜给他们打电话。不要忘记PSE&G可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bogusrep在November 16th, 2017发生的PSE&G客户服务问题中得到了一些有用的反馈和措辞。

PSE&G

2.30 of 5 stars | 56条评论

~bogusrep的PSE&G评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
2 5星

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