Oxford Health Plans: As far as I can see, Oxford is out for one thin...
GetHuman用户~tina来自November 16., 2017的Oxford Health Plans条客户评论
~tina案的背景
GetHuman:~tina-您能告诉我们其他Oxford Health Plans个客户何时提起诉讼吗?
~tina:Yes I can。在November 8.上是afternoon。
GetHuman:您是否接触到Oxford Health Plans,如果可以,怎么做?
GetHuman:这些常见的Oxford Health Plans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tina 常见 Oxford Health Plans 问题的列表)
~tina:“ Make/Chase a claim”是我尝试使用to call的原因。
~tina对Oxford Health Plans客户服务的评价
GetHuman:那么,您如何总结GetHuman的Oxford Health Plans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tina:As far as I can see, Oxford is out for one thing - to get as much of your money as they can. I had extensive back surgery about * weeks ago and was sent home with *** pain tablets - one every *-* hours. Today I needed a refill. Well, since I didn't originally fill a prescription for the maximun allowed -*** tabs - I can only get ** tabs today (*******) (which costs me a copay of $**) and then, on ****** I can fill *** tabs which will again cost me $**. Who wins in this situation? Not me! They have been doing the exact thing to me with another pain medication - allowing me to fill enough for **.* days and a refill on the **th day. Not only do I have another $** copay, but I must pay out of pocket $*** for one day's medication. Note that this nonsense never happens on the medications with lower copays. I cannot wait for the day I heal from my surgery and can write that final letter to Oxford to tell them exactly what I think of them.
GetHuman:让我们量化一下您与Oxford Health Plans联系的经验。在1到5的范围内,如何轻松解决Oxford Health Plans问题?
~tina:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tina:在沟通方面,我会给他们五分之三的three。
GetHuman:Oxford Health Plans快速有效地解决问题的能力又如何呢?
~tina:为此,我要说出五分之二的four。
GetHuman:最后-对其他Oxford Health Plans客户有何建议?
~tina:在一天中的早些时候或深夜给他们打电话。不要忘记Oxford Health Plans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tina在November 8., 2017发生的Oxford Health Plans客户服务问题中得到了一些有用的反馈和措辞。