Orbitz: I usually book on travelocity. after trying to...
GetHuman用户~crisl来自November 21., 2017的Orbitz条客户评论
~crisl案的背景
GetHuman:~crisl-您能告诉我们其他Orbitz个客户何时提起诉讼吗?
~crisl:Yes。在November 17.上是middle of the night。
GetHuman:您是否接触到Orbitz,如果可以,怎么做?
GetHuman:这些常见的Orbitz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~crisl 常见 Orbitz 问题的列表)
~crisl:“ Update Account Info”是我尝试使用to call的原因。
~crisl对Orbitz客户服务的评价
GetHuman:那么,您如何总结GetHuman的Orbitz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~crisl:I usually book on travelocity. after trying to call orbitz for a last minute change i get repeatedly cut off and then some bogus sales ads.. i put ** minutes but haven't actually gotten ahold of anyone. to add injury to insult, the line tells me i can make changes online - oh, no, that's not true - online tells me to call to make changes (HINT: don't buy a package because apparently the more money you spend with orbitz, the lousier the customer service is). I am one of those people who does and WILL take my business elsewhere because I firmly believe any company that makes it difficult to be a customer, does not deserve my business. These folks ****. Truly horrible.
GetHuman:让我们量化一下您与Orbitz联系的经验。在1到5的范围内,如何轻松解决Orbitz问题?
~crisl:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~crisl:在沟通方面,我会给他们五分之三的five。
GetHuman:Orbitz快速有效地解决问题的能力又如何呢?
~crisl:为此,我要说出五分之二的four。
GetHuman:最后-对其他Orbitz客户有何建议?
~crisl:在一天中的早些时候或深夜给他们打电话。不要忘记Orbitz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~crisl在November 17., 2017发生的Orbitz客户服务问题中得到了一些有用的反馈和措辞。