Orbitz: I spoke with a rep named Joe. *******. I was i...

GetHuman用户~carmslp来自November 22nd, 2017的Orbitz条客户评论

~carmslp案的背景

GetHuman:~carmslp-您能告诉我们其他Orbitz个客户何时提起诉讼吗?
~carmslp:Yup。在November 20th上是middle of the night。
GetHuman:您是否接触到Orbitz,如果可以,怎么做?
~carmslp:我使用了我在GetHuman Orbitz客户电话号码页面上找到的844-803-5578号码:Orbitz客户服务电话号码
GetHuman:这些常见的Orbitz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~carmslp 常见 Orbitz 问题的列表)
~carmslp:“ Refund a Charge”是我尝试使用to call的原因。

~carmslp对Orbitz客户服务的评价

GetHuman:那么,您如何总结GetHuman的Orbitz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~carmslp:I spoke with a rep named Joe. *******. I was inquiring on how to use a ticket that was previously cancelled. I was informed that my $***.** was no longer available because I went over the time requirement to rebook. I tried to explain my reasons to Joe and after some time, I realized Joe could never make a decision so I asked to speak to a supervisor. Joe left the phone and came back to say the supervisor was not going to take my call and again read his canned response that I was out the *** dollars because I was over the time limit to book a ticket. I asked where my money was and who spent it but he could not give me that answer. I swear I was never told the money would not be available for a ticket* that the company would confiscate the cash. All I want to know is where is my money* what bill did they pay with my cash and*or who spent it. I am trying to reach American Airlines to inquire how they spent my *** dollars. *I will never do business with Orbitz. They did not give
GetHuman:让我们量化一下您与Orbitz联系的经验。在1到5的范围内,如何轻松解决Orbitz问题?
~carmslp:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~carmslp:在沟通方面,我会给他们五分之三的two。
GetHuman:Orbitz快速有效地解决问题的能力又如何呢?
~carmslp:为此,我要说出五分之二的one。
GetHuman:最后-对其他Orbitz客户有何建议?
~carmslp:在一天中的早些时候或深夜给他们打电话。不要忘记Orbitz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~carmslp在November 20th, 2017发生的Orbitz客户服务问题中得到了一些有用的反馈和措辞。

Orbitz

1.84 of 5 stars | 226条评论

~carmslp的Orbitz评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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