OptumRx: To all patients that have been affected by this...
GetHuman用户~mikejinsd来自November 20, 2017的OptumRx条客户评论
~mikejinsd案的背景
GetHuman：~mikejinsd-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~mikejinsd：Yes I can。在November 18上是afternoon。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
~mikejinsd：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mikejinsd 常见 OptumRx 问题的列表）
~mikejinsd：“ Returns”是我尝试使用to call的原因。
~mikejinsd对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mikejinsd：To all patients that have been affected by this horribly ran company. First I would like to apologize on their behalf. This company has many issues that need to be ironed out. As a former employee I can offer you tips on how to make the process go more smoothly.**) You can only add a credit card at the time you make the order.**) If you need a prescription, it takes *-** business days to arrive to you, which is actually up to * weeks.**) If you request that something be ship and billed, make sure to ask them to place the ship and bill hold and release the copay hold. They will understand the lingo.**) Just because you are married does not mean you and your spouse have a joined account. payment info is specific to the patient. Don't get upset when we ask you for payment info for your spouse when its on your account, and no we cannot copy and paste credit card information.**) If all else fails, you can send an email to CEO Dirk McMahon at *****@***.com or his assistant Shelly, a
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~mikejinsd：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mikejinsd：在沟通方面，我会给他们五分之三的five。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~mikejinsd：为此，我要说出五分之二的one。
GetHuman：最后-对其他OptumRx客户有何建议？
~mikejinsd：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mikejinsd在November 18, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。