OptumRx: Sent my RX two weeks ago. Still not entered int...
GetHuman用户GetHuman-279971来自novembre 20, 2017的OptumRx条客户评论
GetHuman-279971案的背景
GetHuman：GetHuman-279971-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
GetHuman-279971：Sure。在novembre 15上是evening。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
GetHuman-279971：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-279971 常见 OptumRx 问题的列表）
GetHuman-279971：“ Lost card”是我尝试使用to call的原因。
GetHuman-279971对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-279971：Sent my RX two weeks ago. Still not entered into the "system". Give it another ** to ** hours for data input was the best they could do. Offered me the option of calling my dr to have a new RX faxed but that too would require the *** hours of wait time for data entry. I use an expensive asthma maintenance med. for allergy induced asthma. If I skip a dose I'm in the ER for a breathing treatment. Cheaper to use these folks but be prepared to wait lifetime! Too bad my health insurance switched from express RX. They were quick and reliable. Not the case with this scam. If you can avoid it, do so! I agree with the reviewer who said to use your local pharmacy even if it costs a little more $. At least you walk out with the RX you need and are not left waiting to see if and when they feel you are worthy to get your meds. Luckily my dr has heard the horror stories and when I said I've sent for the * month supply, the reply was "let me guess. OptumRx?" These folks shouldn't be in business
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
GetHuman-279971：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-279971：在沟通方面，我会给他们五分之三的three。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
GetHuman-279971：为此，我要说出五分之二的one。
GetHuman：最后-对其他OptumRx客户有何建议？
GetHuman-279971：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-279971在novembre 15, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。