OptumRx: I completely agree with these comments*complain...
GetHuman用户~INNEEDINNC来自November 7, 2017的OptumRx条客户评论
~INNEEDINNC案的背景
GetHuman：~INNEEDINNC-您能告诉我们其他OptumRx个客户何时提起诉讼吗？
~INNEEDINNC：Yeah。在Oktober 31上是morning。
GetHuman：您是否接触到OptumRx，如果可以，怎么做？
~INNEEDINNC：我使用了我在GetHuman OptumRx客户电话号码页面上找到的800-788-4863号码：OptumRx客户服务电话号码 GetHuman：这些常见的OptumRx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~INNEEDINNC 常见 OptumRx 问题的列表）
~INNEEDINNC：“ Complaint”是我尝试使用to call的原因。
~INNEEDINNC对OptumRx客户服务的评价
GetHuman：那么，您如何总结GetHuman的OptumRx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~INNEEDINNC：I completely agree with these comments*complaints. They are terrible. I was told last month to call back the following day to process my refill because they were upgrading their system. Then, when I called teh following day, I asked if they could get my script in the mail that day because I had only one pill left. They told me that wouldn't be possible that they were *-* days behind and that maybe i should call in earlier. I would've, if I would've received my reminder from their "reminder service." I asked why I did not receive a reminder last month and I was told some people fell through the cracks due to system upgrades and that ultimately its my responsibility. I agree, but then don't tell me to call back tomorrow and then when I do call, tell me you're *-* days backlogged. TERRIBLE TERRIBLE COMPANY AND CUSTOMER SERVICE. The only thing this company is good at in my opinion is delaying delivery of prescriptions to patients. My guess is some highly paid accountant has figured out ho
GetHuman：让我们量化一下您与OptumRx联系的经验。在1到5的范围内，如何轻松解决OptumRx问题？
~INNEEDINNC：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~INNEEDINNC：在沟通方面，我会给他们五分之三的two。
GetHuman：OptumRx快速有效地解决问题的能力又如何呢？
~INNEEDINNC：为此，我要说出五分之二的five。
GetHuman：最后-对其他OptumRx客户有何建议？
~INNEEDINNC：在一天中的早些时候或深夜给他们打电话。不要忘记OptumRx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~INNEEDINNC在Oktober 31, 2017发生的OptumRx客户服务问题中得到了一些有用的反馈和措辞。