I WAS NOT NOTIFIED THAT MY * MONTH FREE ONSTAR...
GetHuman用户GetHuman-132457来自November 25th, 2017的OnStar条客户评论
GetHuman-132457案的背景
GetHuman:GetHuman-132457-您能告诉我们其他OnStar个客户何时提起诉讼吗?
GetHuman-132457:Yeah。在November 20th上是evening。
GetHuman:您是否接触到OnStar,如果可以,怎么做?
GetHuman-132457:我使用了我在GetHuman OnStar客户电话号码页面上找到的888-466-7827号码:OnStar客户服务电话号码 GetHuman:这些常见的OnStar客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-132457 常见 OnStar 问题的列表)
GetHuman-132457:“ Account Access”是我尝试使用to call的原因。
GetHuman-132457对OnStar客户服务的评价
GetHuman:那么,您如何总结GetHuman的OnStar客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-132457:I WAS NOT NOTIFIED THAT MY * MONTH FREE ONSTAR HAD EXPIRED. I AM A RETIRED GM EMPLOYEE, ONSTAR CONTINUED BILLING ME FOR SERVISE I ASSUMED Was deleted after the ** day period. When I CONTACTED ONSTAR THEY CLAIMED THAT I SHOULD HAVE CONTACTED THEM TO TERMANATE MY COVERAGE. IN THE PAST VEHICLES I'VE PURCHASED WITH FREE ONSTAR, ONSTAR CONTACTED ME TO TO SEE IF I WANTED TO PAY FOR ADDITIONAL COVERAGE. ONSTAR debted my checking account for additional payment's for service I did not want.
GetHuman:让我们量化一下您与OnStar联系的经验。在1到5的范围内,如何轻松解决OnStar问题?
GetHuman-132457:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-132457:在沟通方面,我会给他们五分之三的three。
GetHuman:OnStar快速有效地解决问题的能力又如何呢?
GetHuman-132457:为此,我要说出五分之二的four。
GetHuman:最后-对其他OnStar客户有何建议?
GetHuman-132457:在一天中的早些时候或深夜给他们打电话。不要忘记OnStar可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-132457在November 20th, 2017发生的OnStar客户服务问题中得到了一些有用的反馈和措辞。