Office Depot: Transferred me to other dept to get a copy of o...
GetHuman用户~T来自noviembre 24º, 2017的Office Depot条客户评论
~T案的背景
GetHuman:~T-您能告诉我们其他Office Depot个客户何时提起诉讼吗?
~T:Sure。在noviembre 16º上是morning。
GetHuman:您是否接触到Office Depot,如果可以,怎么做?
GetHuman:这些常见的Office Depot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~T 常见 Office Depot 问题的列表)
~T:“ Complaint”是我尝试使用to call的原因。
~T对Office Depot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Office Depot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~T:Transferred me to other dept to get a copy of old receipt.**Gave me number to that dept directly in case I needed to call back or got disconnected.**The rep from the correct dept was informed of my name and why I was calling before I was connected.**Turns out that they hadn't merged their old receipt information with Office Max yet.**She transferred me and the Office MAc rep was also informed of what I was looking for before I was connected.**Unfortunately the receipt I needed was too old for them to pull, but the organization of the support staff impressed me.
GetHuman:让我们量化一下您与Office Depot联系的经验。在1到5的范围内,如何轻松解决Office Depot问题?
~T:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~T:在沟通方面,我会给他们五分之三的one。
GetHuman:Office Depot快速有效地解决问题的能力又如何呢?
~T:为此,我要说出五分之二的one。
GetHuman:最后-对其他Office Depot客户有何建议?
~T:在一天中的早些时候或深夜给他们打电话。不要忘记Office Depot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~T在noviembre 16º, 2017发生的Office Depot客户服务问题中得到了一些有用的反馈和措辞。