OCWEN has the worst telephone answering system...
GetHuman用户GetHuman-113243来自November 15, 2017的Ocwen条客户评论
GetHuman-113243案的背景
GetHuman:GetHuman-113243-您能告诉我们其他Ocwen个客户何时提起诉讼吗?
GetHuman-113243:Yup。在November 9上是morning。
GetHuman:您是否接触到Ocwen,如果可以,怎么做?
GetHuman-113243:我使用了我在GetHuman Ocwen客户电话号码页面上找到的800-746-2936号码:Ocwen客户服务电话号码 GetHuman:这些常见的Ocwen客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-113243 常见 Ocwen 问题的列表)
GetHuman-113243:“ Eligibility Questions”是我尝试使用to call的原因。
GetHuman-113243对Ocwen客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ocwen客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-113243:OCWEN has the worst telephone answering system EVER. Of the multiple times I called, I only reached a live person once (I wish I remember how I got to the person, but I had to go through SO many prompts I couldn't recreate the steps). Usually, it goes into a voicemail system even though I am calling during OCWEN's business hours. When you finally get to the prompt to leave a voicemail, you get cut-off right after you're prompted to leave a msg, then you get a polite "Good-bye", then the voicemail system hangs-up. Does anyone else out there have a better number than ***-***-**** or ***-***-****?
GetHuman:让我们量化一下您与Ocwen联系的经验。在1到5的范围内,如何轻松解决Ocwen问题?
GetHuman-113243:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-113243:在沟通方面,我会给他们五分之三的two。
GetHuman:Ocwen快速有效地解决问题的能力又如何呢?
GetHuman-113243:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ocwen客户有何建议?
GetHuman-113243:在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-113243在November 9, 2017发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。