Norton AntiVirus: Their website wouldn't let me submit an inciden...
GetHuman用户~Anonymous来自November 20th, 2017的Norton AntiVirus条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Norton AntiVirus个客户何时提起诉讼吗？
~Anonymous：Yes I can。在November 12th上是afternoon。
GetHuman：您是否接触到Norton AntiVirus，如果可以，怎么做？
GetHuman：这些常见的Norton AntiVirus客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Norton AntiVirus 问题的列表）
~Anonymous：“ Renew Membership”是我尝试使用to call的原因。
~Anonymous对Norton AntiVirus客户服务的评价
GetHuman：那么，您如何总结GetHuman的Norton AntiVirus客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Their website wouldn't let me submit an incident thru chat* chat form repeatedly failed to post. Virus incident form asked user to enter their name, phone*, email, etc. - just the info a trojan*keylogger would like to know. Rep knew nothing, asked little, made me hold for long time. Never looked at security logs. I told her virus name detected by norton but not stopped or removed. She tried to sell me a $**.** virus removal service. When I said no would DIY, she gave me URL which was generic help - not something to help me remove the virus I mentioned by name.
GetHuman：让我们量化一下您与Norton AntiVirus联系的经验。在1到5的范围内，如何轻松解决Norton AntiVirus问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的three。
GetHuman：Norton AntiVirus快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Norton AntiVirus客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Norton AntiVirus可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 12th, 2017发生的Norton AntiVirus客户服务问题中得到了一些有用的反馈和措辞。