Norton AntiVirus: I received notification of an automatic renewal...
GetHuman用户GetHuman-299878来自October 29th, 2017的Norton AntiVirus条客户评论
GetHuman-299878案的背景
GetHuman:GetHuman-299878-您能告诉我们其他Norton AntiVirus个客户何时提起诉讼吗?
GetHuman-299878:Yup。在October 25th上是middle of the night。
GetHuman:您是否接触到Norton AntiVirus,如果可以,怎么做?
GetHuman:这些常见的Norton AntiVirus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-299878 常见 Norton AntiVirus 问题的列表)
GetHuman-299878:“ Cancel Membership”是我尝试使用to call的原因。
GetHuman-299878对Norton AntiVirus客户服务的评价
GetHuman:那么,您如何总结GetHuman的Norton AntiVirus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-299878:I received notification of an automatic renewal that I did not authorize. I called the US Customer Service Number listed on that e-mail and requested the charge be removed as well as the software. The Customer Service Agent said he would do it and that the refund would be processed within two to three days. I was surprised and will post the results on this website.
GetHuman:让我们量化一下您与Norton AntiVirus联系的经验。在1到5的范围内,如何轻松解决Norton AntiVirus问题?
GetHuman-299878:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-299878:在沟通方面,我会给他们五分之三的three。
GetHuman:Norton AntiVirus快速有效地解决问题的能力又如何呢?
GetHuman-299878:为此,我要说出五分之二的five。
GetHuman:最后-对其他Norton AntiVirus客户有何建议?
GetHuman-299878:在一天中的早些时候或深夜给他们打电话。不要忘记Norton AntiVirus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-299878在October 25th, 2017发生的Norton AntiVirus客户服务问题中得到了一些有用的反馈和措辞。