Nicor: The attitude conveyed is "that's just the way i...
GetHuman用户~jmardis来自نوفمبر ٦، ٢٠١٧的Nicor条客户评论
~jmardis案的背景
GetHuman:~jmardis-您能告诉我们其他Nicor个客户何时提起诉讼吗?
~jmardis:Yes I can。在نوفمبر ٤上是middle of the night。
GetHuman:您是否接触到Nicor,如果可以,怎么做?
~jmardis:我使用了我在GetHuman Nicor客户电话号码页面上找到的888-642-6748号码:Nicor客户服务电话号码 GetHuman:这些常见的Nicor客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jmardis 常见 Nicor 问题的列表)
~jmardis:“ Lower my bill”是我尝试使用to call的原因。
~jmardis对Nicor客户服务的评价
GetHuman:那么,您如何总结GetHuman的Nicor客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jmardis:The attitude conveyed is "that's just the way it is, sorry if you don't like it." No flexibility whatsoever. I asked for someone to contact me when the tech was coming for a *hr window appt. I was told that's not their job....the supervisor I spoke to actually blamed dispatch. Tired of Nicor's pass the buck excuses. Other utilities have no problem with a courtesy call so the customer doesn't have to sit on their *** *hrs waiting. It's * minutes from my place of work to my house. You're telling me somebody couldn't take ** seconds to save a customer * hours? It's hard to believe Nicor is any busier than AT&T, Dish, DTV or any other utility that provides this service. Ditch the elitist attitude and start serving the customers that make your livelihoods possible.**Jeff Mardis******@***.com
GetHuman:让我们量化一下您与Nicor联系的经验。在1到5的范围内,如何轻松解决Nicor问题?
~jmardis:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jmardis:在沟通方面,我会给他们五分之三的five。
GetHuman:Nicor快速有效地解决问题的能力又如何呢?
~jmardis:为此,我要说出五分之二的five。
GetHuman:最后-对其他Nicor客户有何建议?
~jmardis:在一天中的早些时候或深夜给他们打电话。不要忘记Nicor可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jmardis在نوفمبر ٤، ٢٠١٧发生的Nicor客户服务问题中得到了一些有用的反馈和措辞。