Nicor: The attitude conveyed is "that's just the way i...
GetHuman用户~jmardis来自novembre 6, 2017的Nicor条客户评论
~jmardis案的背景
GetHuman：~jmardis-您能告诉我们其他Nicor个客户何时提起诉讼吗？
~jmardis：Yes I can。在novembre 4上是middle of the night。
GetHuman：您是否接触到Nicor，如果可以，怎么做？
~jmardis：我使用了我在GetHuman Nicor客户电话号码页面上找到的888-642-6748号码：Nicor客户服务电话号码 GetHuman：这些常见的Nicor客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jmardis 常见 Nicor 问题的列表）
~jmardis：“ Lower my bill”是我尝试使用to call的原因。
~jmardis对Nicor客户服务的评价
GetHuman：那么，您如何总结GetHuman的Nicor客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jmardis：The attitude conveyed is "that's just the way it is, sorry if you don't like it." No flexibility whatsoever. I asked for someone to contact me when the tech was coming for a *hr window appt. I was told that's not their job....the supervisor I spoke to actually blamed dispatch. Tired of Nicor's pass the buck excuses. Other utilities have no problem with a courtesy call so the customer doesn't have to sit on their *** *hrs waiting. It's * minutes from my place of work to my house. You're telling me somebody couldn't take ** seconds to save a customer * hours? It's hard to believe Nicor is any busier than AT&T, Dish, DTV or any other utility that provides this service. Ditch the elitist attitude and start serving the customers that make your livelihoods possible.**Jeff Mardis******@***.com
GetHuman：让我们量化一下您与Nicor联系的经验。在1到5的范围内，如何轻松解决Nicor问题？
~jmardis：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jmardis：在沟通方面，我会给他们五分之三的five。
GetHuman：Nicor快速有效地解决问题的能力又如何呢？
~jmardis：为此，我要说出五分之二的five。
GetHuman：最后-对其他Nicor客户有何建议？
~jmardis：在一天中的早些时候或深夜给他们打电话。不要忘记Nicor可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jmardis在novembre 4, 2017发生的Nicor客户服务问题中得到了一些有用的反馈和措辞。