New York & Company: The customer service representative was very co...
GetHuman用户~Karen in TN来自novembre 26, 2017的New York & Company条客户评论
~Karen in TN案的背景
GetHuman:~Karen in TN-您能告诉我们其他New York & Company个客户何时提起诉讼吗?
~Karen in TN:Yup。在novembre 23上是morning。
GetHuman:您是否接触到New York & Company,如果可以,怎么做?
GetHuman:这些常见的New York & Company客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Karen in TN 常见 New York & Company 问题的列表)
~Karen in TN:“ Cancel order”是我尝试使用to call的原因。
~Karen in TN对New York & Company客户服务的评价
GetHuman:那么,您如何总结GetHuman的New York & Company客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Karen in TN:The customer service representative was very courteous, provided explanation, but ultimately my current problem was solved by the release of the item not shipped (for * days) during my call. Your company is inconsistently identifying charges across your web sites and emails. I had to split my order into * in order to get the advertised buy one get one half prices on comparable items. My emails shows the correct charges that I agreed to at the time of the orders. Yet when I tracked a shipment, your tracking website (https:**www.nyandcompany.com*nyco*myaccount*gadgets*orderStatusDetailPage.jsp?orderId*) shows identical charges ($**.**) for these identical items and that the first item (white jacket) was not shipped and in fact may be unavailable. If I have to return any of these gift items, I fear that I will have real problems returning the items for the price I committed to at ordering time. While ordering, I had to split my order up not for savings but in order to get the corr
GetHuman:让我们量化一下您与New York & Company联系的经验。在1到5的范围内,如何轻松解决New York & Company问题?
~Karen in TN:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Karen in TN:在沟通方面,我会给他们五分之三的five。
GetHuman:New York & Company快速有效地解决问题的能力又如何呢?
~Karen in TN:为此,我要说出五分之二的five。
GetHuman:最后-对其他New York & Company客户有何建议?
~Karen in TN:在一天中的早些时候或深夜给他们打电话。不要忘记New York & Company可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Karen in TN在novembre 23, 2017发生的New York & Company客户服务问题中得到了一些有用的反馈和措辞。