To tell you all honestly, I work for netspend a...
GetHuman用户~Chris来自November 13th, 2017的Netspend条客户评论
~Chris案的背景
GetHuman:~Chris-您能告诉我们其他Netspend个客户何时提起诉讼吗?
~Chris:Yup。在November 3rd上是afternoon。
GetHuman:您是否接触到Netspend,如果可以,怎么做?
GetHuman:这些常见的Netspend客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Chris 常见 Netspend 问题的列表)
~Chris:“ Question”是我尝试使用to call的原因。
~Chris对Netspend客户服务的评价
GetHuman:那么,您如何总结GetHuman的Netspend客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Chris:To tell you all honestly, I work for netspend as a customer service rep, we know about the complaints about our IVR, we have tried many times to have the client upgrade the system, but to no avail, I personally apologize for the inconvenience that most card users experience when they speak to us, asking mainly about direct deposits, for those that receive social sec benefits, mainly the problem we encounter is we dont receive the checks *-*days early, though we say that thru us those DDs are posted earlier, that is correct, BUT it still depends upon the treasury on when they release the funds itself,. if the money is not posted early, it will post on the actual settlement date. For payroll, the funds are released first to the employer's bank and following normal bank process, needs to verify information such as the origin, name etc. and this takes some time, those funds are then transferred over to Netspend's bank. An hour upon receipt we post the checks(no manual intervention is m
GetHuman:让我们量化一下您与Netspend联系的经验。在1到5的范围内,如何轻松解决Netspend问题?
~Chris:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Chris:在沟通方面,我会给他们五分之三的five。
GetHuman:Netspend快速有效地解决问题的能力又如何呢?
~Chris:为此,我要说出五分之二的two。
GetHuman:最后-对其他Netspend客户有何建议?
~Chris:在一天中的早些时候或深夜给他们打电话。不要忘记Netspend可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Chris在November 3rd, 2017发生的Netspend客户服务问题中得到了一些有用的反馈和措辞。