Netspend: Long - really long - hold times, but good servi...

GetHuman用户~Ear-ache from holding phone来自November 17th, 2017的Netspend条客户评论

~Ear-ache from holding phone案的背景

GetHuman:~Ear-ache from holding phone-您能告诉我们其他Netspend个客户何时提起诉讼吗?
~Ear-ache from holding phone:Yes I can。在November 12th上是afternoon。
GetHuman:您是否接触到Netspend,如果可以,怎么做?
~Ear-ache from holding phone:我使用了我在GetHuman Netspend客户电话号码页面上找到的866-387-7363号码:Netspend客户服务电话号码
GetHuman:这些常见的Netspend客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ear-ache from holding phone 常见 Netspend 问题的列表)
~Ear-ache from holding phone:“ Account Access”是我尝试使用to call的原因。

~Ear-ache from holding phone对Netspend客户服务的评价

GetHuman:那么,您如何总结GetHuman的Netspend客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ear-ache from holding phone:Long - really long - hold times, but good service.**My initial call was answered within * minutes - not bad. But they couldn't help me, so I spent the next ** minutes on hold. Finally, someone answered, but they couldn't help me either. Back on hold for another ** minutes.**The problem was that I tried to activate my card from my work computer which uses a proxy server in Canada. This triggered a fraud alert and put a hold on my account. The final woman I spoke with solved it in two minutes.
GetHuman:让我们量化一下您与Netspend联系的经验。在1到5的范围内,如何轻松解决Netspend问题?
~Ear-ache from holding phone:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ear-ache from holding phone:在沟通方面,我会给他们五分之三的four。
GetHuman:Netspend快速有效地解决问题的能力又如何呢?
~Ear-ache from holding phone:为此,我要说出五分之二的three。
GetHuman:最后-对其他Netspend客户有何建议?
~Ear-ache from holding phone:在一天中的早些时候或深夜给他们打电话。不要忘记Netspend可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ear-ache from holding phone在November 12th, 2017发生的Netspend客户服务问题中得到了一些有用的反馈和措辞。

Netspend

3.11 of 5 stars | 115条评论

~Ear-ache from holding phone的Netspend评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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