NetZero: The mobile broadband stick that they sent me ha...

GetHuman用户~deighlytfl来自November 22nd, 2017的NetZero条客户评论

~deighlytfl案的背景

GetHuman:~deighlytfl-您能告诉我们其他NetZero个客户何时提起诉讼吗?
~deighlytfl:Yes。在November 14th上是morning。
GetHuman:您是否接触到NetZero,如果可以,怎么做?
~deighlytfl:我使用了我在GetHuman NetZero客户电话号码页面上找到的866-841-1442号码:NetZero客户服务电话号码
GetHuman:这些常见的NetZero客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~deighlytfl 常见 NetZero 问题的列表)
~deighlytfl:“ Update account information”是我尝试使用to call的原因。

~deighlytfl对NetZero客户服务的评价

GetHuman:那么,您如何总结GetHuman的NetZero客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~deighlytfl:The mobile broadband stick that they sent me has never worked, at least not as a broadband device. It will only do dial-up. They tried convincing me that the dial-up IS broadband...however, broadband will skype and stream, and the dial-up connection will do neither. I got it primarily for the skyping, as I skype a minimum of ** minutes a week and wanted to stop searching for the nearest free public wifi to make that weekly appointment. So far, I'm still paying for the mobile broadband that I have never gotten, and the dial-up only works about half the time. My tech support call was cut off at *am, and when I called back (as the rep had instructed) I got a recording about their hours and that they are now closed and I have to wait until *am eastern time to call back. Nothing has been fixed.
GetHuman:让我们量化一下您与NetZero联系的经验。在1到5的范围内,如何轻松解决NetZero问题?
~deighlytfl:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~deighlytfl:在沟通方面,我会给他们五分之三的five。
GetHuman:NetZero快速有效地解决问题的能力又如何呢?
~deighlytfl:为此,我要说出五分之二的four。
GetHuman:最后-对其他NetZero客户有何建议?
~deighlytfl:在一天中的早些时候或深夜给他们打电话。不要忘记NetZero可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~deighlytfl在November 14th, 2017发生的NetZero客户服务问题中得到了一些有用的反馈和措辞。

NetZero

1.91 of 5 stars | 59条评论

~deighlytfl的NetZero评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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