Navient: Why does America outsource everything! Called...
GetHuman用户~Frustrated customer来自November 19, 2017的Navient条客户评论
~Frustrated customer案的背景
GetHuman：~Frustrated customer-您能告诉我们其他Navient个客户何时提起诉讼吗？
~Frustrated customer：Yeah。在November 12上是middle of the night。
GetHuman：您是否接触到Navient，如果可以，怎么做？
~Frustrated customer：我使用了我在GetHuman Navient客户电话号码页面上找到的877-770-4157号码：Navient客户服务电话号码 GetHuman：这些常见的Navient客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Frustrated customer 常见 Navient 问题的列表）
~Frustrated customer：“ Renegotiate Repayments”是我尝试使用to call的原因。
~Frustrated customer对Navient客户服务的评价
GetHuman：那么，您如何总结GetHuman的Navient客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Frustrated customer：Why does America outsource everything! Called to inquire about issues with login, not receiving bills and the two people that answered could not help me, one was extremely rude and hung up. She insisted that I pay online, but the issue was that I could not access my account. If you need to pay bill use automated avoid calling another country! Plus they mute the phone so you can't hear all the other phone conversations going on around them. I don't know how many times I had to say hello to get them back on the phone. What do you expect when people are running a sweatshop in another country. Also, don't tell me your name is Becky, when you darn right know that is not your name! Sooooo frustrated!
GetHuman：让我们量化一下您与Navient联系的经验。在1到5的范围内，如何轻松解决Navient问题？
~Frustrated customer：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Frustrated customer：在沟通方面，我会给他们五分之三的five。
GetHuman：Navient快速有效地解决问题的能力又如何呢？
~Frustrated customer：为此，我要说出五分之二的three。
GetHuman：最后-对其他Navient客户有何建议？
~Frustrated customer：在一天中的早些时候或深夜给他们打电话。不要忘记Navient可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Frustrated customer在November 12, 2017发生的Navient客户服务问题中得到了一些有用的反馈和措辞。