NationStar Mortgage: They are not helpful,I was on hold for * hour a...
GetHuman用户GetHuman-427223来自November 23, 2017的NationStar Mortgage条客户评论
GetHuman-427223案的背景
GetHuman:GetHuman-427223-您能告诉我们其他NationStar Mortgage个客户何时提起诉讼吗?
GetHuman-427223:Yup。在November 18上是afternoon。
GetHuman:您是否接触到NationStar Mortgage,如果可以,怎么做?
GetHuman:这些常见的NationStar Mortgage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-427223 常见 NationStar Mortgage 问题的列表)
GetHuman-427223:“ Repayment question”是我尝试使用to call的原因。
GetHuman-427223对NationStar Mortgage客户服务的评价
GetHuman:那么,您如何总结GetHuman的NationStar Mortgage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-427223:They are not helpful,I was on hold for * hour and NEVER got a manager to help with the problem at hand,the mistake on my loan was Nationstar"s mistake,I have all paper work to show the mistake but I am not able to find one person that can help me.!!So unhappy with the whole process,on making my final payment my principle balance got changed by ***.** to Nationstar favor,I have called every number I can find and nothing,no help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman:让我们量化一下您与NationStar Mortgage联系的经验。在1到5的范围内,如何轻松解决NationStar Mortgage问题?
GetHuman-427223:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-427223:在沟通方面,我会给他们五分之三的one。
GetHuman:NationStar Mortgage快速有效地解决问题的能力又如何呢?
GetHuman-427223:为此,我要说出五分之二的four。
GetHuman:最后-对其他NationStar Mortgage客户有何建议?
GetHuman-427223:在一天中的早些时候或深夜给他们打电话。不要忘记NationStar Mortgage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-427223在November 18, 2017发生的NationStar Mortgage客户服务问题中得到了一些有用的反馈和措辞。