NJ Unemployment: Wish I could give the system no stars. Very uns...

GetHuman用户~jerzy19来自November 20, 2017的NJ Unemployment条客户评论

~jerzy19案的背景

GetHuman:~jerzy19-您能告诉我们其他NJ Unemployment个客户何时提起诉讼吗?
~jerzy19:Yeah。在November 18上是afternoon。
GetHuman:您是否接触到NJ Unemployment,如果可以,怎么做?
~jerzy19:我使用了我在GetHuman NJ Unemployment客户电话号码页面上找到的609-292-0695号码:NJ Unemployment客户服务电话号码
GetHuman:这些常见的NJ Unemployment客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jerzy19 常见 NJ Unemployment 问题的列表)
~jerzy19:“ Claims”是我尝试使用to call的原因。

~jerzy19对NJ Unemployment客户服务的评价

GetHuman:那么,您如何总结GetHuman的NJ Unemployment客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jerzy19:Wish I could give the system no stars. Very unstructured. The time to call states *:** am until *pm, however these rep's do not answer the phone until * hours after. If you call within the time frame, as in @*:**-*:** am you will be met with a busy signal. When you go through the process of completing of the necessary identifiable prompts, and you think you have reached the next step in the "process" as in speaking with an live agent, you are mistakenly wrong. Because even after you have identified yourself and the automated voice informs you that an agent will be with you soon, then you are met with a busy signal. So these people have you go through all of the necessary prompts, just for no one to take your call, because "they" perhaps intentionally turn the phone off or they are perhaps not in the office @ all. When they do arrive lets say @ **am then they are met with an increasing amount of callers, so they are prompted to tell us that they can not take our call at the moment due t
GetHuman:让我们量化一下您与NJ Unemployment联系的经验。在1到5的范围内,如何轻松解决NJ Unemployment问题?
~jerzy19:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jerzy19:在沟通方面,我会给他们五分之三的four。
GetHuman:NJ Unemployment快速有效地解决问题的能力又如何呢?
~jerzy19:为此,我要说出五分之二的three。
GetHuman:最后-对其他NJ Unemployment客户有何建议?
~jerzy19:在一天中的早些时候或深夜给他们打电话。不要忘记NJ Unemployment可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jerzy19在November 18, 2017发生的NJ Unemployment客户服务问题中得到了一些有用的反馈和措辞。

NJ Unemployment

3.17 of 5 stars | 143条评论

~jerzy19的NJ Unemployment评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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