NJ Unemployment: Customer service severely understaffed. Took tw...
GetHuman用户~Frustrated来自November 5th, 2017的NJ Unemployment条客户评论
~Frustrated案的背景
GetHuman：~Frustrated-您能告诉我们其他NJ Unemployment个客户何时提起诉讼吗？
~Frustrated：Yeah。在October 27th上是afternoon。
GetHuman：您是否接触到NJ Unemployment，如果可以，怎么做？
GetHuman：这些常见的NJ Unemployment客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Frustrated 常见 NJ Unemployment 问题的列表）
~Frustrated：“ Claims”是我尝试使用to call的原因。
~Frustrated对NJ Unemployment客户服务的评价
GetHuman：那么，您如何总结GetHuman的NJ Unemployment客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Frustrated：Customer service severely understaffed. Took two weeks of daily calling at least * times each day to get through. *When I did, rep confirmed my suspicion that calls disconnect automatically after ** minutes, though there is no message saying that.* After all that, I had to go to One-Stop Center to resolve my problem because I was out-of-state resident--and, after waiting an hour, the only additional thing I had to do was show ID!**This incident confirmed horror stories about NJ unemployment. When the system works, it's fine* when it's broke, it's a monumental job to fix it.
GetHuman：让我们量化一下您与NJ Unemployment联系的经验。在1到5的范围内，如何轻松解决NJ Unemployment问题？
~Frustrated：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Frustrated：在沟通方面，我会给他们五分之三的four。
GetHuman：NJ Unemployment快速有效地解决问题的能力又如何呢？
~Frustrated：为此，我要说出五分之二的five。
GetHuman：最后-对其他NJ Unemployment客户有何建议？
~Frustrated：在一天中的早些时候或深夜给他们打电话。不要忘记NJ Unemployment可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Frustrated在October 27th, 2017发生的NJ Unemployment客户服务问题中得到了一些有用的反馈和措辞。