NFLShop.com: NFL Shop sent wrong jacket. Trying to get jacke...

GetHuman用户~chapbird来自November 20th, 2017的NFLShop.com条客户评论

~chapbird案的背景

GetHuman:~chapbird-您能告诉我们其他NFLShop.com个客户何时提起诉讼吗?
~chapbird:Yes I can。在November 13th上是morning。
GetHuman:您是否接触到NFLShop.com,如果可以,怎么做?
~chapbird:我使用在GetHuman NFLShop.com客户服务联系信息页面上找到的phone number:联系NFLShop.com客户服务
GetHuman:这些常见的NFLShop.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~chapbird 常见 NFLShop.com 问题的列表)
~chapbird:“ Track order”是我尝试使用to call的原因。

~chapbird对NFLShop.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的NFLShop.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~chapbird:NFL Shop sent wrong jacket. Trying to get jacket for NFC championship. After long wait was told the right one would be fed ex'd in time for flight to game. It didn't arrive and was not at the house when I got back. When I called customer service they said they didn't have the right size in stock. But they verified they had it in stock before correcting the order. No phone call saying I wouldn't receive it, nothing. So spent thousands flying to game without team gear to wear!!!
GetHuman:让我们量化一下您与NFLShop.com联系的经验。在1到5的范围内,如何轻松解决NFLShop.com问题?
~chapbird:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~chapbird:在沟通方面,我会给他们五分之三的two。
GetHuman:NFLShop.com快速有效地解决问题的能力又如何呢?
~chapbird:为此,我要说出五分之二的five。
GetHuman:最后-对其他NFLShop.com客户有何建议?
~chapbird:尽早或晚些时候与他们打交道。不要忘记NFLShop.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~chapbird在November 13th, 2017发生的NFLShop.com客户服务问题中得到了一些有用的反馈和措辞。

NFLShop.com

3.50 of 5 stars | 20条评论

~chapbird的NFLShop.com评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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