MusicArts.com: My son has returned the trumpet to school by th...
GetHuman用户~elise来自November 17th, 2017的MusicArts.com条客户评论
~elise案的背景
GetHuman:~elise-您能告诉我们其他MusicArts.com个客户何时提起诉讼吗?
~elise:Yes I can。在November 12th上是middle of the night。
GetHuman:您是否接触到MusicArts.com,如果可以,怎么做?
GetHuman:这些常见的MusicArts.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~elise 常见 MusicArts.com 问题的列表)
~elise:“ Warranty claim”是我尝试使用to call的原因。
~elise对MusicArts.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的MusicArts.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~elise:My son has returned the trumpet to school by the end of May and the school(p.s.***) collect all the instruments and returned together to music art company. But we still got the bill and your customer service never want to help and find a solution not even want to check with the person who collect the instruments first, the only answer is : you should responsible for this and we don't have the return recorder, you should check with your school and call us. the answer is not helpful at all. we have been called several times and always got the same answer. Since we got the instrument from school and we returned to school, this is the easy way for parents and easy for your company too, if you got the instrument why still parents need to call first. The purpose for your company is to receive the instruments not the call. It is ridiculous you bill the parents for not giving a call first even you have the instruments with you. looking for the positive answer from the manager not from the cus
GetHuman:让我们量化一下您与MusicArts.com联系的经验。在1到5的范围内,如何轻松解决MusicArts.com问题?
~elise:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~elise:在沟通方面,我会给他们五分之三的one。
GetHuman:MusicArts.com快速有效地解决问题的能力又如何呢?
~elise:为此,我要说出五分之二的five。
GetHuman:最后-对其他MusicArts.com客户有何建议?
~elise:在一天中的早些时候或深夜给他们打电话。不要忘记MusicArts.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~elise在November 12th, 2017发生的MusicArts.com客户服务问题中得到了一些有用的反馈和措辞。