Motorola: I just bought a new MOTO G phone and it won't c...
GetHuman用户~Shortlady16来自November 26, 2017的Motorola条客户评论
~Shortlady16案的背景
GetHuman:~Shortlady16-您能告诉我们其他Motorola个客户何时提起诉讼吗?
~Shortlady16:Yes I can。在November 16上是evening。
GetHuman:您是否接触到Motorola,如果可以,怎么做?
GetHuman:这些常见的Motorola客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Shortlady16 常见 Motorola 问题的列表)
~Shortlady16:“ Account Access”是我尝试使用to call的原因。
~Shortlady16对Motorola客户服务的评价
GetHuman:那么,您如何总结GetHuman的Motorola客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Shortlady16:I just bought a new MOTO G phone and it won't charge with the USB cable. While it does charge with the electric charger that came with the unit, the charger gets SOOOOO hot that I got a burn on my hand. I have now called twice and the problem is still not resolved. The tech people are overseas and always repeat what I say and think that resolves the problem. After a call that lasted ** minutes with NO RESOLUTION, I was hung up on. Can this be any more UNPROFESSIONAL???????????????
GetHuman:让我们量化一下您与Motorola联系的经验。在1到5的范围内,如何轻松解决Motorola问题?
~Shortlady16:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Shortlady16:在沟通方面,我会给他们五分之三的five。
GetHuman:Motorola快速有效地解决问题的能力又如何呢?
~Shortlady16:为此,我要说出五分之二的three。
GetHuman:最后-对其他Motorola客户有何建议?
~Shortlady16:在一天中的早些时候或深夜给他们打电话。不要忘记Motorola可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Shortlady16在November 16, 2017发生的Motorola客户服务问题中得到了一些有用的反馈和措辞。