Microsoft - Tech Support: Ordered a Surface during Black Friday. Item ca...
GetHuman用户~unhappy customer来自noviembre 20º, 2017的Microsoft - Tech Support条客户评论
~unhappy customer案的背景
GetHuman:~unhappy customer-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~unhappy customer:Yup。在noviembre 14º上是evening。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unhappy customer 常见 Microsoft - Tech Support 问题的列表)
~unhappy customer:“ Update Account Information”是我尝试使用to call的原因。
~unhappy customer对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unhappy customer:Ordered a Surface during Black Friday. Item came and only worked for * days. Sent it and the charger back. * wks later got a new tablet but no charger! * wks later I finally got the charger. Since then I decided i just wanted a return. it has taken over a wk to process this return. they claim they sent return lables and they did not. I have spent hours on hold and on the phone with them!! sick of it! just want my money back
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~unhappy customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unhappy customer:在沟通方面,我会给他们五分之三的three。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~unhappy customer:为此,我要说出五分之二的two。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~unhappy customer:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unhappy customer在noviembre 14º, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。