Microsoft - Tech Support: I worked tech support for Directv. I understand...

GetHuman用户~emma jones来自November 17th, 2017的Microsoft - Tech Support条客户评论

~emma jones案的背景

GetHuman:~emma jones-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~emma jones:Yes I can。在November 12th上是evening。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
~emma jones:我使用了我在GetHuman Microsoft - Tech Support客户电话号码页面上找到的877-696-7786号码:Microsoft - Tech Support客户服务电话号码
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~emma jones 常见 Microsoft - Tech Support 问题的列表)
~emma jones:“ Account issues”是我尝试使用to call的原因。

~emma jones对Microsoft - Tech Support客户服务的评价

GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~emma jones:I worked tech support for Directv. I understand tech support and how irritating it is. But this.... was an all time low. I NEVER expected this kind of service. It was horrid. First Guy put me on mute and hung up. The second Guy also hung up (I believe his was an accident) the third was a woman who was very short (at this point I was mad) and asked for a sup right away. I was transferred to the help desk. Then to the sup who transferred me to tech support again. The Guy was rude over talked me and wouldnt pay attention. All I wanted to do was set up an additional user without email. I had pissed him off and he hung up. The fourth and final call I had a woman and she had stated it would be a charge for her service of about $**. I told her I do not approve of the charge and ended the call. I ended up just making the emails and set everything up myself. I absolutely hate their service.
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~emma jones:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~emma jones:在沟通方面,我会给他们五分之三的one。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~emma jones:为此,我要说出五分之二的one。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~emma jones:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~emma jones在November 12th, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。

Microsoft - Tech Support

2.20 of 5 stars | 301条评论

~emma jones的Microsoft - Tech Support评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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