Microsoft - Tech Support: I waited ** minutes to complain that I had just...

GetHuman用户~zanna124来自November 18th, 2017的Microsoft - Tech Support条客户评论

~zanna124案的背景

GetHuman:~zanna124-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~zanna124:Sure。在November 15th上是afternoon。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
~zanna124:我使用了我在GetHuman Microsoft - Tech Support客户电话号码页面上找到的877-696-7786号码:Microsoft - Tech Support客户服务电话号码
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~zanna124 常见 Microsoft - Tech Support 问题的列表)
~zanna124:“ Recover Account”是我尝试使用to call的原因。

~zanna124对Microsoft - Tech Support客户服务的评价

GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~zanna124:I waited ** minutes to complain that I had just spent * *** hrs on line with a technician that ruined my computer. When I called in, I had Office ****, which they deleted and were unable to load Office ****, so I had nothing when I finished. After * *** hours, they blamed my computer b*c they had no answeres-- how unprofessional. If it was my computer, why did I have Office **** when I called in and did not have it after their "help?" THis is the worst customer service I've ever experienced in ** yrs of being a Microsoft customer . shopping for a Mac tomorrow.
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~zanna124:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~zanna124:在沟通方面,我会给他们五分之三的one。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~zanna124:为此,我要说出五分之二的three。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~zanna124:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~zanna124在November 15th, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。

Microsoft - Tech Support

2.20 of 5 stars | 301条评论

~zanna124的Microsoft - Tech Support评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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