Microsoft - Tech Support: Bought a new PC with Win* installed, "what a mi...
GetHuman用户~Tony来自November 17th, 2017的Microsoft - Tech Support条客户评论
~Tony案的背景
GetHuman:~Tony-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~Tony:Sure。在November 12th上是middle of the night。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tony 常见 Microsoft - Tech Support 问题的列表)
~Tony:“ Update Account Information”是我尝试使用to call的原因。
~Tony对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tony:Bought a new PC with Win* installed, "what a mistake to maka!!". Despite spending over *******€*** on the system, Win* OS is useless, Apps slow to initialize , tablet functionality totally incompatible with a PC and worst of all when you contact CS this is the kind of uncaring response you get: **Please wait for an agent to respond. You are currently '*' in the queue. ****Privacy Statement * You are now chatting with 'Samuel'.**Tony: hi samuel**Samuel: Welcome to Microsoft Customer Service Chat, Tony. Please give me a moment while I review your question. Would that be alright?**Tony: yes**Samuel: Thank you for waiting. **Samuel: I understand that you would like to downgrade your Windows * to Windows *. Am I correct? **Tony: yep**Samuel: Thank you for confirming. **Samuel: May I know how did you obtain your Windows * software? Example: Pre installed on the computer, downloaded from Microsoft Store or Retail Store.**Tony: pre installed on a new PC**Tony: I then bought office ******Samuel
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~Tony:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tony:在沟通方面,我会给他们五分之三的four。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~Tony:为此,我要说出五分之二的five。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~Tony:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tony在November 12th, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。