Microsoft Office: Agent "Dyna" refused to help, let me speak with...
GetHuman用户~rolltide689来自November 25th, 2017的Microsoft Office条客户评论
~rolltide689案的背景
GetHuman：~rolltide689-您能告诉我们其他Microsoft Office个客户何时提起诉讼吗？
~rolltide689：Sure。在November 22nd上是afternoon。
GetHuman：您是否接触到Microsoft Office，如果可以，怎么做？
GetHuman：这些常见的Microsoft Office客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~rolltide689 常见 Microsoft Office 问题的列表）
~rolltide689：“ Returns”是我尝试使用to call的原因。
~rolltide689对Microsoft Office客户服务的评价
GetHuman：那么，您如何总结GetHuman的Microsoft Office客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~rolltide689：Agent "Dyna" refused to help, let me speak with a supervisor, or provide me with her agent information for reference purposes. I asked for her agent information to reference her and she asked, "Why would I provide that to you?" I told her that I was going to speak with customer service and I needed a way to reference her. She proceeded to tell me that she could transfer me to customer service. I then responded with, "No, I don't want to be transferred to customer service. I would like to know your agent identification." She continued to act as if she had no idea what I was talking about. I asked her "how am I supposed to reference you as an agent if I am speaking to another Microsoft agent?" She said, "let me check on that," and, without notice, proceeded to put me on a ** minute hold and transferred me to a department where the person speaking on the menu and hold messages was speaking another language. Absolutely ridiculous.
GetHuman：让我们量化一下您与Microsoft Office联系的经验。在1到5的范围内，如何轻松解决Microsoft Office问题？
~rolltide689：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~rolltide689：在沟通方面，我会给他们五分之三的three。
GetHuman：Microsoft Office快速有效地解决问题的能力又如何呢？
~rolltide689：为此，我要说出五分之二的one。
GetHuman：最后-对其他Microsoft Office客户有何建议？
~rolltide689：在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft Office可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~rolltide689在November 22nd, 2017发生的Microsoft Office客户服务问题中得到了一些有用的反馈和措辞。