Microsoft Office: Agent "Dyna" refused to help, let me speak with...

GetHuman用户~rolltide689来自نوفمبر ٢٥، ٢٠١٧的Microsoft Office条客户评论

~rolltide689案的背景

GetHuman:~rolltide689-您能告诉我们其他Microsoft Office个客户何时提起诉讼吗?
~rolltide689:Sure。在نوفمبر ٢٢上是afternoon。
GetHuman:您是否接触到Microsoft Office,如果可以,怎么做?
~rolltide689:我使用了我在GetHuman Microsoft Office客户电话号码页面上找到的800-642-7676号码:Microsoft Office客户服务电话号码
GetHuman:这些常见的Microsoft Office客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rolltide689 常见 Microsoft Office 问题的列表)
~rolltide689:“ Returns”是我尝试使用to call的原因。

~rolltide689对Microsoft Office客户服务的评价

GetHuman:那么,您如何总结GetHuman的Microsoft Office客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rolltide689:Agent "Dyna" refused to help, let me speak with a supervisor, or provide me with her agent information for reference purposes. I asked for her agent information to reference her and she asked, "Why would I provide that to you?" I told her that I was going to speak with customer service and I needed a way to reference her. She proceeded to tell me that she could transfer me to customer service. I then responded with, "No, I don't want to be transferred to customer service. I would like to know your agent identification." She continued to act as if she had no idea what I was talking about. I asked her "how am I supposed to reference you as an agent if I am speaking to another Microsoft agent?" She said, "let me check on that," and, without notice, proceeded to put me on a ** minute hold and transferred me to a department where the person speaking on the menu and hold messages was speaking another language. Absolutely ridiculous.
GetHuman:让我们量化一下您与Microsoft Office联系的经验。在1到5的范围内,如何轻松解决Microsoft Office问题?
~rolltide689:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rolltide689:在沟通方面,我会给他们五分之三的three。
GetHuman:Microsoft Office快速有效地解决问题的能力又如何呢?
~rolltide689:为此,我要说出五分之二的one。
GetHuman:最后-对其他Microsoft Office客户有何建议?
~rolltide689:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft Office可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rolltide689在نوفمبر ٢٢، ٢٠١٧发生的Microsoft Office客户服务问题中得到了一些有用的反馈和措辞。

Microsoft Office

1.92 of 5 stars | 78条评论

~rolltide689的Microsoft Office评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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