Metro PCS: They were very helpful once* I was able to make...

GetHuman用户~cnj来自November 25th, 2017的Metro PCS条客户评论

~cnj案的背景

GetHuman:~cnj-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~cnj:Yeah。在November 23rd上是evening。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
~cnj:我使用了我在GetHuman Metro PCS客户电话号码页面上找到的888-863-8768号码:Metro PCS客户服务电话号码
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cnj 常见 Metro PCS 问题的列表)
~cnj:“ Billing”是我尝试使用to call的原因。

~cnj对Metro PCS客户服务的评价

GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cnj:They were very helpful once* I was able to make contact with them. The amount of time andresearch that I had to do though to make a successful call to them was absurd! They should pay me for my time. I certainly hope their agents make a decent wage because no matter how well they do their jobs, it really doesn't matter at that point because the customers frustration level is off the charts by the time they get to the agent. That is no way to do business, creating all the road blocks deterring their own customers from receiving support from a company that they chose to do business with. This is a huge market, so unless it's the same run around with all the providers, METRO PCS is ignorant and showing their ability to keep up with the big boys... that includes CUSTOMER SUPPORT * SERVICE *FAIL--- step up or step down
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~cnj:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cnj:在沟通方面,我会给他们五分之三的two。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~cnj:为此,我要说出五分之二的three。
GetHuman:最后-对其他Metro PCS客户有何建议?
~cnj:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cnj在November 23rd, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。

Metro PCS

1.92 of 5 stars | 475条评论

~cnj的Metro PCS评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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