Metro PCS: Once again I have been disappointed by services...

GetHuman用户~Aleetha来自November 23rd, 2017的Metro PCS条客户评论

~Aleetha案的背景

GetHuman:~Aleetha-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~Aleetha:Yes I can。在November 18th上是afternoon。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
~Aleetha:我使用了我在GetHuman Metro PCS客户电话号码页面上找到的888-863-8768号码:Metro PCS客户服务电话号码
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Aleetha 常见 Metro PCS 问题的列表)
~Aleetha:“ Billing”是我尝试使用to call的原因。

~Aleetha对Metro PCS客户服务的评价

GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Aleetha:Once again I have been disappointed by services recieved by Metro PCS. I have been without service for almost a week after my phone bill has been paid, the reps are confused you get different info almost everytime you call, the supervisors are no better they rather tell you what they think instead of trying to make the customer happy. When you ask for a corporate number they only give you numbers to other call centers in other states. Them I was told by a supervisor the corporate office doesn't have a number, basic run around. So here I am six days later, phone still isn't working properly and to top that I was told by another supervisor that he can't give me a * dollar phone credit for my week of inconvience.. I am a mom of two, student,and worker, so my phone is very important in day to day activities. I would NOT recommend Metro PCS to ANYONE!!! HORRIBLE SERVICE!!!
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~Aleetha:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Aleetha:在沟通方面,我会给他们五分之三的two。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~Aleetha:为此,我要说出五分之二的three。
GetHuman:最后-对其他Metro PCS客户有何建议?
~Aleetha:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Aleetha在November 18th, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。

Metro PCS

1.92 of 5 stars | 475条评论

~Aleetha的Metro PCS评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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