Metro PCS: Metro was having system issues so when I paid m...
GetHuman用户~Caren Welliver来自November 23, 2017的Metro PCS条客户评论
~Caren Welliver案的背景
GetHuman：~Caren Welliver-您能告诉我们其他Metro PCS个客户何时提起诉讼吗？
~Caren Welliver：Yup。在November 13上是middle of the night。
GetHuman：您是否接触到Metro PCS，如果可以，怎么做？
GetHuman：这些常见的Metro PCS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Caren Welliver 常见 Metro PCS 问题的列表）
~Caren Welliver：“ Payment Arrangement”是我尝试使用to call的原因。
~Caren Welliver对Metro PCS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Metro PCS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Caren Welliver：Metro was having system issues so when I paid my bill I was charged three times. When I called to try to resolve this issue I was unable to understand the rep. and was told it would take *-** business days for the extra two payments to be refunded. After a long conversation the * extra payments were refunded the next day but then the third payment was refunded the following day and my service was turned off. Seriously folks. The customer service is horrible and the service is worse. Now I have found out that you can not even talk to a rep unless you pay the bill AGAIN, not gonna happen. How do companies stay in business with this type of service. My phone is used as a business line, think they will reimburse me for lost business, nope. Folks, don't do it, go to another carrier.
GetHuman：让我们量化一下您与Metro PCS联系的经验。在1到5的范围内，如何轻松解决Metro PCS问题？
~Caren Welliver：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Caren Welliver：在沟通方面，我会给他们五分之三的one。
GetHuman：Metro PCS快速有效地解决问题的能力又如何呢？
~Caren Welliver：为此，我要说出五分之二的four。
GetHuman：最后-对其他Metro PCS客户有何建议？
~Caren Welliver：在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Caren Welliver在November 13, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。