Metro by T-Mobile: METRO PCS AINT WORTH PAYNG FOR AN ACCOUNT WITH...
A Metro by T-Mobile customer review by GetHuman user ~ZAMORA from November 26th, 2017
Background on ~ZAMORA's case
GetHuman: ~ZAMORA - can you tell our other Metro by T-Mobile customers when your case took place?
~ZAMORA: Yes I can. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Metro by T-Mobile, and if so, how?
GetHuman: And which of these common Metro by T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~ZAMORA a list of common Metro by T-Mobile problems)
~ZAMORA: "Technical support" was why I was trying to call.
~ZAMORA's review of Metro by T-Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro by T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ZAMORA: METRO PCS AINT WORTH PAYNG FOR AN ACCOUNT WITH A HIGH SPEED INTERNET. ITS A PIECE OF TRASH LYING PERSONS STATING THAT MY WEB SPEED WILL BE FASTER.. BUNCH OF BULL.. HATE IT I SHOULD OF STAYED WITH MY OLD COMPANY PROVIDER!!!!
GetHuman: Let's quantify your experience contacting Metro by T-Mobile. On a scale of 1 to 5, how easy is it go get help on a Metro by T-Mobile problem?
~ZAMORA: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ZAMORA: I'd give them a five out of five on communication.
GetHuman: And what about Metro by T-Mobile's ability to quickly and effectively address your problem?
~ZAMORA: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro by T-Mobile customers?
~ZAMORA: Call them early in the day or late. Don't forget any personal or account information you might need for Metro by T-Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ZAMORA taken from his Metro by T-Mobile customer service problem that occurred on November 25th, 2017.