Metro PCS: Been a customer for,**years.I used same master...
GetHuman用户~chilly来自November 20, 2017的Metro PCS条客户评论
~chilly案的背景
GetHuman:~chilly-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~chilly:Yup。在November 16上是middle of the night。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~chilly 常见 Metro PCS 问题的列表)
~chilly:“ Returns”是我尝试使用to call的原因。
~chilly对Metro PCS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~chilly:Been a customer for,**years.I used same master card to pay bill by phone for * years.However since November I was told card was declined, after several attempts to pay and * hours of trying they charged me $* for each attempt, they took the service charge fee from the same master card that they said was declined $* total. The customer service representative said to contact my financial institution, that is how I found out they took service fees for each attempt to pay. Now each time I inquire master card for service or balance inquiries it's$*.**. They did "fix" the problem and my Bill was paid.Now December, same problem only * -hours to fix but took their fee from my card again after saying it was invalid. The metro pcs fees were again taken after * -failed attempts also I had to check my balance on master card again and was charged inquiry fees.well,now the card balance was too low to make payment so I drove ,** miles to the metro pcs store. Okay it happened again January and now Feb
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~chilly:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~chilly:在沟通方面,我会给他们五分之三的five。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~chilly:为此,我要说出五分之二的one。
GetHuman:最后-对其他Metro PCS客户有何建议?
~chilly:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~chilly在November 16, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。