Metro PCS: Actually I have attemped to contact a service r...
GetHuman用户~David来自octobre 29, 2017的Metro PCS条客户评论
~David案的背景
GetHuman：~David-您能告诉我们其他Metro PCS个客户何时提起诉讼吗？
~David：Yes I can。在octobre 20上是afternoon。
GetHuman：您是否接触到Metro PCS，如果可以，怎么做？
GetHuman：这些常见的Metro PCS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~David 常见 Metro PCS 问题的列表）
~David：“ Device Support”是我尝试使用to call的原因。
~David对Metro PCS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Metro PCS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~David：Actually I have attemped to contact a service rep on at leat * occasions. Only two attempts were successful. However, both reps were unable to correct the problem. In fact, thay admitted that there are no weekly or monthly meeting to gather feedback from the field, and no one evaluates customer call patterns. Further, there is no direct communication from the field to management.**There business model appears to be deliberate. That is, after going public, PCS worked out a deal to rent bandwidth from Versions network. At this time, PCS is signing new customers that have left former services such as Sprint and Att. There no contract plan is actractive, but as a corporatiion PCS is operating on thin margins and is still loosing money. Currently, for for every frustrated customer that PCS looses, ten more new customers are signing up for their service. So you see, PCS really does not care how poor their customer service is. In fact, the fewer phone reps they hire, the more profitable the c
GetHuman：让我们量化一下您与Metro PCS联系的经验。在1到5的范围内，如何轻松解决Metro PCS问题？
~David：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~David：在沟通方面，我会给他们五分之三的three。
GetHuman：Metro PCS快速有效地解决问题的能力又如何呢？
~David：为此，我要说出五分之二的four。
GetHuman：最后-对其他Metro PCS客户有何建议？
~David：在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~David在octobre 20, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。