Meta Bank Ipower: I have been with my institution since **** and...
GetHuman用户~anamcarairish来自November 25., 2017的Meta Bank Ipower条客户评论
~anamcarairish案的背景
GetHuman:~anamcarairish-您能告诉我们其他Meta Bank Ipower个客户何时提起诉讼吗?
~anamcarairish:Yeah。在November 16.上是middle of the night。
GetHuman:您是否接触到Meta Bank Ipower,如果可以,怎么做?
GetHuman:这些常见的Meta Bank Ipower客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anamcarairish 常见 Meta Bank Ipower 问题的列表)
~anamcarairish:“ Complaint”是我尝试使用to call的原因。
~anamcarairish对Meta Bank Ipower客户服务的评价
GetHuman:那么,您如何总结GetHuman的Meta Bank Ipower客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anamcarairish:I have been with my institution since **** and during that time MetaBank acquired the *business. I have had horrible 'customer service' from this institution but have stayed *due to convenience since I have direct deposit and automatic bill pay connected to this *account.*In November **** I noticed that I was not receiving my daily e-mail balance updates so I *tried to sign into my account online and was not able to. I called on ********** to *request a new card and report the issue of not getting balance updates or being able to *get into my account online. I spoke to a CSR then spoke to Roland, a Manager with *MetaBank. He went into my account and was not able to send emails to myself or to his *work account and stated he would report it to the IT department. **I waited * days and nothing had changed so I keep calling back and they say that an *email has been sent but I am not receiving them. I speak to CSR's but if I ask for a *manager I have been hung up on or have been on hold fo
GetHuman:让我们量化一下您与Meta Bank Ipower联系的经验。在1到5的范围内,如何轻松解决Meta Bank Ipower问题?
~anamcarairish:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anamcarairish:在沟通方面,我会给他们五分之三的one。
GetHuman:Meta Bank Ipower快速有效地解决问题的能力又如何呢?
~anamcarairish:为此,我要说出五分之二的four。
GetHuman:最后-对其他Meta Bank Ipower客户有何建议?
~anamcarairish:在一天中的早些时候或深夜给他们打电话。不要忘记Meta Bank Ipower可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anamcarairish在November 16., 2017发生的Meta Bank Ipower客户服务问题中得到了一些有用的反馈和措辞。