Mercedes Benz: *.*We spent our life's savings, and purchased a...

GetHuman用户~strandednportland来自November 23rd, 2017的Mercedes Benz条客户评论

~strandednportland案的背景

GetHuman:~strandednportland-您能告诉我们其他Mercedes Benz个客户何时提起诉讼吗?
~strandednportland:Yes。在November 19th上是morning。
GetHuman:您是否接触到Mercedes Benz,如果可以,怎么做?
~strandednportland:我使用了我在GetHuman Mercedes Benz客户电话号码页面上找到的800-367-6372号码:Mercedes Benz客户服务电话号码
GetHuman:这些常见的Mercedes Benz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~strandednportland 常见 Mercedes Benz 问题的列表)
~strandednportland:“ Complaint”是我尝试使用to call的原因。

~strandednportland对Mercedes Benz客户服务的评价

GetHuman:那么,您如何总结GetHuman的Mercedes Benz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~strandednportland:*.*We spent our life's savings, and purchased a Mercedes Benz Sprinter **** based Leisure Travel RV the model is the Unity, with a murphy bed. It is a "joint" product, that is warranted by both Leisure travel for the RV part, and Mercedes for the Sprinter **** part.**.*When it was delivered to us, with about ** miles on it, we discovered that the front and rear tires were out of balance or suspected bad rims, or tread separations, and it needed an alignment. The engine light was also on.**.*It went back to the MB dealer in Westminster and we had to wait about a week for it to be serviced as this was only dealer with an alignment rack.**.*It was brought back to us after service. It also had oil and tar on the carpet, floor and cabinets from a foot stepping on the side of the cabinet.**.*We contacted both the Mercedes dealer and the RV dealer who both denied any responsibility for the damage. (great start of ownership). With a tight window of events for our trip, we decided to back
GetHuman:让我们量化一下您与Mercedes Benz联系的经验。在1到5的范围内,如何轻松解决Mercedes Benz问题?
~strandednportland:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~strandednportland:在沟通方面,我会给他们五分之三的four。
GetHuman:Mercedes Benz快速有效地解决问题的能力又如何呢?
~strandednportland:为此,我要说出五分之二的three。
GetHuman:最后-对其他Mercedes Benz客户有何建议?
~strandednportland:在一天中的早些时候或深夜给他们打电话。不要忘记Mercedes Benz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~strandednportland在November 19th, 2017发生的Mercedes Benz客户服务问题中得到了一些有用的反馈和措辞。

Mercedes Benz

2.29 of 5 stars | 39条评论

~strandednportland的Mercedes Benz评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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