Medco Pharmacy: I just got off the phone after a THIRTY MINUTE...
GetHuman用户~Tiffany来自novembre 13, 2017的Medco Pharmacy条客户评论
~Tiffany案的背景
GetHuman:~Tiffany-您能告诉我们其他Medco Pharmacy个客户何时提起诉讼吗?
~Tiffany:Sure。在novembre 8上是morning。
GetHuman:您是否接触到Medco Pharmacy,如果可以,怎么做?
GetHuman:这些常见的Medco Pharmacy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tiffany 常见 Medco Pharmacy 问题的列表)
~Tiffany:“ Make an order”是我尝试使用to call的原因。
~Tiffany对Medco Pharmacy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Medco Pharmacy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tiffany:I just got off the phone after a THIRTY MINUTE CONVERSATION. The man did not speak english well and did not help AT ALL. He simply repeated the same thing over and over again which I addressed was not a solution for x, y and z reasons but he just kept repeating. I had explained that I had called a month ago and my doctors said they already did what they needed and were waiting on medco. I call medco and they said they were waiting on my doctors. I follow up a month later and medco says there's no records of anything and to do the same exact thing I did last time which yielded no results. After ** minutes on the phone with an incompetent representative I got so frustrated that I said "Forget it, thank you for your time." I GUESS I WILL JUST NEVER GET MY MEDICATION. I HAVE NEVER BEEN SO FRUSTRATED AND FELT SO NEGLECTED BY CUSTOMER SERVICE* A COMPANY IN MY LIFE.
GetHuman:让我们量化一下您与Medco Pharmacy联系的经验。在1到5的范围内,如何轻松解决Medco Pharmacy问题?
~Tiffany:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tiffany:在沟通方面,我会给他们五分之三的three。
GetHuman:Medco Pharmacy快速有效地解决问题的能力又如何呢?
~Tiffany:为此,我要说出五分之二的four。
GetHuman:最后-对其他Medco Pharmacy客户有何建议?
~Tiffany:在一天中的早些时候或深夜给他们打电话。不要忘记Medco Pharmacy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tiffany在novembre 8, 2017发生的Medco Pharmacy客户服务问题中得到了一些有用的反馈和措辞。