Medco Pharmacy: I have had several issues with this pharmacy...
GetHuman用户~Upset Consumer来自November 11th, 2017的Medco Pharmacy条客户评论
~Upset Consumer案的背景
GetHuman:~Upset Consumer-您能告诉我们其他Medco Pharmacy个客户何时提起诉讼吗?
~Upset Consumer:Yes I can。在November 9th上是late at night。
GetHuman:您是否接触到Medco Pharmacy,如果可以,怎么做?
GetHuman:这些常见的Medco Pharmacy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upset Consumer 常见 Medco Pharmacy 问题的列表)
~Upset Consumer:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Upset Consumer对Medco Pharmacy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Medco Pharmacy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upset Consumer:I have had several issues with this pharmacy:**) My Mom had a prescription benefit card that lowered the cost of her med from $*** to $** and another to lower a different med from $** to $*. This is HUGE because my mom is on a fixed income. Her insurance company FORCED her to go through this pharmacy and they WILL NOT honor the prescription benefit card for the medications.***) A med was cancelled from her list and they won't remove it (even though it still had * more refill) they refilled the med and charged her $** fee. They would NOT return it and forced her to pay it.***) Other times I have placed an order on line, payed the bill online, had the confirmation number and they would not refill because they were "waiting for payment," but no one called or emailed to that effect. This caused her to have to go through the local pharmacy for a temporary supply of medications (that her insurance company would not cover) because Medco couldn't get the order processed in under two weeks.
GetHuman:让我们量化一下您与Medco Pharmacy联系的经验。在1到5的范围内,如何轻松解决Medco Pharmacy问题?
~Upset Consumer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upset Consumer:在沟通方面,我会给他们五分之三的five。
GetHuman:Medco Pharmacy快速有效地解决问题的能力又如何呢?
~Upset Consumer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Medco Pharmacy客户有何建议?
~Upset Consumer:在一天中的早些时候或深夜给他们打电话。不要忘记Medco Pharmacy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upset Consumer在November 9th, 2017发生的Medco Pharmacy客户服务问题中得到了一些有用的反馈和措辞。