Medco Pharmacy: I have had nothing but trouble with Medco since...
GetHuman用户~droberts来自ноябрь 6-го, 2017的Medco Pharmacy条客户评论
~droberts案的背景
GetHuman:~droberts-您能告诉我们其他Medco Pharmacy个客户何时提起诉讼吗?
~droberts:Yup。在ноябрь 4-го上是middle of the night。
GetHuman:您是否接触到Medco Pharmacy,如果可以,怎么做?
GetHuman:这些常见的Medco Pharmacy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~droberts 常见 Medco Pharmacy 问题的列表)
~droberts:“ Complaint”是我尝试使用to call的原因。
~droberts对Medco Pharmacy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Medco Pharmacy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~droberts:I have had nothing but trouble with Medco since our health provider starting using them for prescription coverage. Absoulutely every time I have submitted reciepts for reimbursement for my copay, they have either lost it or said they never received them. After a few episodes like this, I started submitting every thing by certified mail. Believe it or not, they have lost even those. I have spoken with customer service, supervisors, etc. and never gotten any help. I've had to contanct my health provider and have them put pressure on them to clean up their act, and to no avail. They promise and promise they will have a check in the mail and the checks still never come. I am on disability due to cancer and cannot afford the next months prescriptions until I get reimbursed for the previous month. They simply don't care.
GetHuman:让我们量化一下您与Medco Pharmacy联系的经验。在1到5的范围内,如何轻松解决Medco Pharmacy问题?
~droberts:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~droberts:在沟通方面,我会给他们五分之三的five。
GetHuman:Medco Pharmacy快速有效地解决问题的能力又如何呢?
~droberts:为此,我要说出五分之二的five。
GetHuman:最后-对其他Medco Pharmacy客户有何建议?
~droberts:在一天中的早些时候或深夜给他们打电话。不要忘记Medco Pharmacy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~droberts在ноябрь 4-го, 2017发生的Medco Pharmacy客户服务问题中得到了一些有用的反馈和措辞。