Medsolutions has been nothing but trouble since...
GetHuman用户~MadAtMedsolutions来自novembre 10, 2017的MedSolutions条客户评论
~MadAtMedsolutions案的背景
GetHuman：~MadAtMedsolutions-您能告诉我们其他MedSolutions个客户何时提起诉讼吗？
~MadAtMedsolutions：Yup。在novembre 8上是afternoon。
GetHuman：您是否接触到MedSolutions，如果可以，怎么做？
GetHuman：这些常见的MedSolutions客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~MadAtMedsolutions 常见 MedSolutions 问题的列表）
~MadAtMedsolutions：“ Get insurance”是我尝试使用to call的原因。
~MadAtMedsolutions对MedSolutions客户服务的评价
GetHuman：那么，您如何总结GetHuman的MedSolutions客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~MadAtMedsolutions：Medsolutions has been nothing but trouble since the moment we became contracted with them. We became contracted with Medsolutions out of necessity because we were told that all Texas Cigna providers had to be or we would not be paid. **This company is excellent only at two things: delaying payment of our claims and pending pre-certifications unecessarily.**Regarding customer service, the individuals who are employed are pleasant and nice enough, but they are not trained how to speak professionally nor do they have a clue about the claims process in their own company. Anytime I need to know why my claim has not been paid yet, the standard response is "let me send a message to my A*R department". Such a waste of my time and so hard for a small business like ours to have to spend all the man hours needed just to treat the patient and then fight for months on the back end just to get the small contractual payment for these servcices. **So, there are my two cents. I am very thankful for the
GetHuman：让我们量化一下您与MedSolutions联系的经验。在1到5的范围内，如何轻松解决MedSolutions问题？
~MadAtMedsolutions：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~MadAtMedsolutions：在沟通方面，我会给他们五分之三的two。
GetHuman：MedSolutions快速有效地解决问题的能力又如何呢？
~MadAtMedsolutions：为此，我要说出五分之二的one。
GetHuman：最后-对其他MedSolutions客户有何建议？
~MadAtMedsolutions：在一天中的早些时候或深夜给他们打电话。不要忘记MedSolutions可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~MadAtMedsolutions在novembre 8, 2017发生的MedSolutions客户服务问题中得到了一些有用的反馈和措辞。