MedSolutions: I'm insured under BCBC of Tennessee and I was s...
GetHuman用户~TimeStalker来自November 27., 2017的MedSolutions条客户评论
~TimeStalker案的背景
GetHuman:~TimeStalker-您能告诉我们其他MedSolutions个客户何时提起诉讼吗?
~TimeStalker:Yeah。在November 21.上是afternoon。
GetHuman:您是否接触到MedSolutions,如果可以,怎么做?
GetHuman:这些常见的MedSolutions客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TimeStalker 常见 MedSolutions 问题的列表)
~TimeStalker:“ Make/Chase a claim”是我尝试使用to call的原因。
~TimeStalker对MedSolutions客户服务的评价
GetHuman:那么,您如何总结GetHuman的MedSolutions客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TimeStalker:I'm insured under BCBC of Tennessee and I was scheduled to have a CT Heart Scan that was subscribe by my cardiologist. So the day of my scheduled appointment to have the Heart scan I was shocked to unbelieve that my CT Heart scan was being denied of pay due to the fact that MEDSOLUTIONS had to have something called a peer to peer discussion with my cardiologist before even having the test done. I have a stroke in the pass and had a stress test performed prior to the CT Heart scan because my cardiologist told me there was a possible blockage from the result from the stress test. I see that MEDSOLUTIONS was put in play to run interference to deny or delay a much needed procedure. If I die because of this delay told my family to sue MEDSOLUTIONS because of this common practice that's not necessary and inappropriate to patients health needs.It's been two months and I'm writing this April **, ****.
GetHuman:让我们量化一下您与MedSolutions联系的经验。在1到5的范围内,如何轻松解决MedSolutions问题?
~TimeStalker:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TimeStalker:在沟通方面,我会给他们五分之三的one。
GetHuman:MedSolutions快速有效地解决问题的能力又如何呢?
~TimeStalker:为此,我要说出五分之二的one。
GetHuman:最后-对其他MedSolutions客户有何建议?
~TimeStalker:在一天中的早些时候或深夜给他们打电话。不要忘记MedSolutions可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TimeStalker在November 21., 2017发生的MedSolutions客户服务问题中得到了一些有用的反馈和措辞。